PRIVACY POLICY

Your privacy is our top priority. Shop with DREAM STORY, we ensure your privacy is protected.

The goal of DREAM STORY is to provide quality goods and excellent customer service. As such, we gather personal information to allow us to know you better. With this information, we can understand you better and provide an enhanced and personalized shopping experience for you on our website. Personal information is kept solely for internal marketing and billing purposes only.

We will change our Privacy Policy over time as we continue to develop our website and improve the service we provide. As you continue to access to our website, it means you have accepted any changes stated in our Privacy Policy.

WHAT INFORMATION DO WE COLLECT AND WHAT WILL IT BE USED FOR?

DURING LOG IN

You need to sign up with your details including full name, email address and date of birth. It will help us to understand about our customer group in order to improve this website and our service to you. We will also maintain the record of your purchase history, product interest and membership details. Based on all details collected, our team will send you from time to time information about the recent launch product, special offers and promotion from DREAM STORY.

DURING ORDER CHECK OUT

After you fill in the product details, we will request for your delivery details which include recipient name, delivery address and contact number. Your data will enable us on shipping through Courier Company and to notify you regarding the delivery status.

DURING TRANSACTION

During transaction status, we will also ask for details of payment method. Example such as account holder name, card details and bank issued in order to proceed transaction through Maybank2u, Visa Checkout, Credit Card or PayPal. We do not share your card information to third parties other than processing DREAM STORY's order payment.

WHO HAS ACCESS TO THE DATA?

Delivery details data will be forwarded to third party which is the shipping agent to deliver the goods. We promise that we will never pass on or sell your data to any other third parties for marketing purpose outside of the DREAM STORY team. Authorized team may use our customers’ personal information for DREAM STORY business purposes only. We will keep your privacy secure and handle it seriously.